Thank you for visiting Zilleyone.com (“we,” “our,” “us”). We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
1. What Information We Collect
When you interact with our website, we may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping/billing address
- Order Information: Product selection, payment details (handled by secure third-party processors)
- Device & Technical Data: Browser type, IP address, device type, and usage behavior (via cookies)
- Customer Support Data: Any information you provide during a chat, email, or support request
2. How We Use Your Information
We collect this information to:
- Process and fulfill your orders
- Provide customer support and respond to inquiries
- Send you order updates, shipping confirmations, or promotional offers (optional)
- Improve our website performance and user experience
- Prevent fraud and ensure secure transactions
We do not sell or share your personal information with third parties for marketing purposes.
3. Cookies and Tracking
We use cookies to:
- Remember your preferences and cart status
- Analyze website traffic and visitor behavior
- Enhance overall website functionality
You can disable cookies through your browser settings, though this may impact your browsing experience.
4. Data Security
We take your privacy seriously. Our site uses SSL encryption to secure all data transmissions. We implement security best practices to keep your personal data safe and confidential.
All payments are processed through verified and secure gateways — we never store your card details.
5. Your Rights
You have the right to:
- Access the data we hold about you
- Request correction or deletion of your data
- Opt out of promotional emails at any time
- Contact us regarding your privacy or account
To make a privacy-related request, please contact:
📧 support@zilleyone.com
6. Returns & Exchanges (For Reference)
We accept returns and exchanges within 30 days on new, unused products. Return labels are included in your package, and we do not charge restocking fees. Refunds are processed within 3 business days after we receive the product.
7. Shipping
All products are shipped via FedEx, and typically delivered within 5 to 8 business days. Orders are processed within 1–2 business days.
8. Contact Us
If you have any questions about this Privacy Policy or how your data is used, please don’t hesitate to contact us:
Zilleyone
📧 support@zilleyone.com
💬 Live Chat: Available 24/7 on our website
🌐 www.zilleyone.com
9. Policy Updates
This Privacy Policy may be updated from time to time. Any changes will be posted on this page.