Welcome to Zilleyone.com. By using our website and purchasing from our store, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.
If you do not agree with any part of these terms, you should not use our website or services.
1. Business Identity
Zilleyone is an online retailer based in the United States, specializing in the sale of:
- Riding Lawn Mowers
- Lawn Tractors
- Commercial Walk-Behind Mowers
- Utility Vehicles & ATVs
We sell brand-new products only, with fast FedEx shipping and a clear 30-day return policy.
2. Use of Website
You agree to use Zilleyone.com only for lawful purposes. You must not:
- Use this site to engage in fraudulent activity
- Disrupt or damage the website or its content
- Violate any applicable laws or regulations
We reserve the right to deny access or cancel any order if we suspect misuse or violation of these terms.
3. Product Information
We strive to provide accurate descriptions and images of all products. However:
- Actual product appearance may vary slightly due to manufacturer updates
- Prices and availability are subject to change without notice
- We reserve the right to correct errors, inaccuracies, or omissions at any time
If you have questions about a product, contact us before purchasing at: support@zilleyone.com
4. Order Acceptance
Placing an order on our website does not guarantee acceptance. Orders may be declined or canceled if:
- Payment fails or is flagged for fraud
- Shipping address cannot be verified
- Product is out of stock or discontinued
You will be notified by email if your order is canceled or requires verification.
5. Shipping
- All orders are shipped via FedEx
- Estimated delivery: 5 to 8 business days
- Orders are processed within 1–2 business days
- We currently ship only within the United States
See our full Shipping Policy for more details.
6. Returns & Exchanges
We accept returns and exchanges within 30 days of delivery, under the following conditions:
- Product must be new, unused, and in original packaging
- Free return shipping with label provided
- No restocking fees
- Refunds processed within 3 business days after inspection
See our complete Refund & Returns Policy for details.
7. Payment Terms
We accept secure payments via trusted third-party processors. We do not store your credit card details.
If your payment method is declined or expires, we will contact you to update your information before fulfilling the order.
8. Warranty Disclaimer
All products are covered by manufacturer warranties where applicable. Zilleyone does not offer additional warranties unless explicitly stated.
We are not responsible for:
- Improper installation or misuse
- Damage caused by third-party handling
- Normal wear and tear or product aging
9. Limitation of Liability
To the fullest extent permitted by law, Zilleyone shall not be liable for:
- Any indirect, incidental, or consequential damages
- Loss of profits or business interruption
- Delays due to shipping carrier or force majeure events (e.g. weather, natural disasters)
10. Intellectual Property
All content on this website — including text, images, graphics, logos, and layout — is the property of Zilleyone or its partners and may not be copied or reused without permission.
11. Changes to These Terms
We may update these Terms & Conditions at any time without notice. The updated version will be posted here with a new effective date.
12. Contact Information
If you have questions about these Terms, please contact us:
📧 support@zilleyone.com
💬 24/7 Live Chat available on our website
Thank you for shopping with Zilleyone — we’re proud to serve you with honesty, speed, and reliability.